Custom Diamond & CBN Tools Manufacturing

Yes, we are happy to help. We will send you a question are asking many questions about your requirements, how the tool will be used and the usage environment. This information is very important for helping us understand your unique specifications and requirements. The more information you can provide the more accurate recommendation and solutions we can provide.

Usually there is no minimum order for custom tools, with few acceptations. We encourage you to try small quantity to make sure you are happy with the tool performance first. As additional fine tuning and improvements can be made based on your feedback.

Lead time varies depending on tool specification and current schedule. Usually the lead time range can be from 1 to 5 weeks. expedited lead time of 1 to 2 weeks is usually available at additional cost if needed

Prices are based on tool specification, tolerances, quantity and lead time. Our prices are pretty competitive for world market. We regularly export our products to dozens of different countries across all continents. Usually custom products in small quantity the pricing is usually higher then standard of the shelf products which are mass produced in large quantities.

We can provide hand sketch if needed. if you need drawing we can create in solid works or auto cad for a small fee which may be reimbursable upon receipt of order

Over many decades we have made and sold thousands of different types of unique and one of a kind tools for almost every application. we maintain records of bond formulations and specifications used over many years we have also acquired the “know how” of several other US tool manufacturers that have produced custom tools over many decades, some going far back as to 1960’s. we also have our own R & D research program and we regularly work with different research originations and outside consultants. Most of the time we produce the right tool formulation first time, but sometimes we can make additional improvements second
and third time around. Our goal is to make you happy

We ask lot of detailed question about tool specification and your usage process. Sometimes it may be worthwhile for you to send us your used tool so we can inspect it.

There are usually no returns or refunds for custom made tools. Unless we made an error and produced the tool not according to the agreed upon specification

Yes we can provide basic recommendations and recommended usage information. If you need specific hands on approach such as “process development” this can be done on case by case based for a fee. If we are not able to help we can often recommend independent outside consultant or organization that can assist.