Best Price Guarantee

Our Best Price Guarantee ensures that you receive the most competitive pricing in the industry for our industrial diamond and CBN tools. We are committed to offering the best return on investment and lowest total cost of ownership, so you can get the best value without compromising performance or quality.

If you find a comparable product for a lower price from a reputable competitor in North America, we will match that price. Simply submit your request to us with details of the competitor’s offer, and we will verify and match the price to ensure you get the best possible deal.

For us to match the price, the product must be identical in terms of model, size, specifications, and features. We also consider factors like shipping and handling charges. We can cross-reference competitor item numbers to verify the details.

To submit a price match request, simply reach out to us with the details of the competitor’s offer. This can include a product link, quote, or advertisement for verification.

Once we receive your price match request, our team will verify the competitor’s pricing to ensure it meets our criteria. We will review the product’s specifications and ensure it is from a reputable source.

Our team strives to verify and match prices as quickly as possible. Once the verification process is complete, we will provide you with the matched price promptly.

Yes, our Best Price Guarantee does not apply to discontinued products, flash sales, clearance, or closeout items. Additionally, the competitor must be a reputable North American company that sells directly to end-users (not through third-party marketplaces).

The policy applies to all of our industrial diamond and CBN tools, consumables, and solutions, as long as they meet the criteria of being identical in model, specifications, and features.

With our Best Price Guarantee, you can be confident that you are getting the highest quality tools at the most competitive price. We aim to provide exceptional value and performance, ensuring that your purchase delivers the best long-term benefits and return on investment.

No, we only match prices from reputable North American companies that sell directly to end-users. We do not match prices from third-party marketplaces or resellers.

No, our Best Price Guarantee ensures that you receive the same high-quality products, with no impact on performance, durability, or reliability, while still getting the best possible price.

Yes, we will consider shipping and handling charges when verifying the price match. The total price, including shipping and any additional fees, must be comparable to the competitor’s offer.

Our Best Price Guarantee is typically not combined with other promotional offers, but you can always reach out to us to discuss specific terms.

We match prices only from reputable North American competitors known for selling high-quality products directly to end-users. You can provide a competitor’s quote or advertisement for verification, and our team will assess the qualifications based on these criteria.

If your price match request does not meet the required criteria, we will inform you of the reason. Our goal is to ensure that you get the best possible price, and we will work with you to find the most competitive solution.

No, our Best Price Guarantee only applies to products that are currently in stock and available for immediate purchase. We do not apply the policy to products that are out of stock or backordered.

Our Best Price Guarantee does not apply to custom or special order products, as these are tailored to specific customer needs and are priced accordingly.

No, our Best Price Guarantee applies only to reputable North American competitors. We do not match prices from international sellers or those operating outside of North America.

Yes, the Best Price Guarantee applies to bulk or volume purchases as long as the product specifications are identical. Please contact us directly for a price match if you are placing a large order.

We will verify and match the price of the product itself, including any applicable shipping and handling fees, as long as they are part of the competitor’s total price. We do not match standalone service fees.

If you find a lower price for a comparable product after making a purchase, reach out to us within the return period. We will verify the price and adjust your order if applicable, ensuring you still get the best deal.

We do not have a strict time limit for submitting price match requests, but we recommend submitting your request as soon as possible to take advantage of the most competitive pricing.

Yes, we will consider requests for price matches on products that are on sale or discounted by a competitor, as long as they meet the criteria for being identical in product specifications and quality.

Price match requests for temporary or promotional pricing, such as flash sales or limited-time offers, are excluded from the Best Price Guarantee. We only match prices for standard, ongoing pricing.

To ensure a smooth price match process, make sure to submit a competitor’s quote or advertisement with the product’s specifications, model number, and any applicable shipping fees. Our team will verify that the offer aligns with our policy.

Price match requests can be submitted for bundled products or accessories if the competitor’s offer is comparable in terms of the products’ quality and specifications. Our team will review the full offer to ensure it meets our criteria.

Certain product categories, such as discontinued items, clearance products, or promotional bundles, may not be eligible for price matching. We recommend checking with our team for clarification before submitting a request.

We match prices only from established and reputable companies that are known for selling high-quality products directly to end-users. Competitors that sell through third-party marketplaces or who have questionable business practices do not qualify.

Yes, once your price match request is reviewed and approved, we will notify you and adjust your pricing accordingly. You will receive a confirmation when your price match is complete.

We do not match financing or payment plan offers from competitors. The price match only applies to the actual cost of the product, including shipping and handling, not special financing offers.

No, our Best Price Guarantee only applies to new products that meet the criteria for being identical in specifications and quality. Refurbished or pre-owned products do not qualify.

We regularly update our pricing to ensure that it remains competitive and reflective of the current market conditions. However, our Best Price Guarantee will always ensure you receive the best value for the tools we offer, even if prices change after your purchase.