Terms/Conditions - Search Products - Basket Contents - Check Out
Order by Phone:
Call: (661) 257-2288 Monday through Friday 8:00 a.m. to 5:30 p.m.
Order by Fax:
Fax: (661) 257-3833, available 24 hours a day.
Order by Mail:send your orders to: 28231 Avenue Crocker, Unit 80 Valencia, CA 91355 U.S.A.
please include product item number, description, and payment.
Accepted forms of payment
We accept Visa, Mastercard, and American
Express. If you're ordering
by mail, you can also pay by check, money order, or wire transfer. We
are now also happy to accept PayPal Payments. PayPal is not integrated
with our shopping cart. You can also
pay with cash for walk in purchases in our facility in Valencia, CA USA. All payments must be made
with U.S. funds (US Dollars). Returned checks are subject to a $20 fee.
California Residents add 8.25%
Warranty: The quality of our products are 100% guaranteed.
UKAM Industrial Superhard Tools is happy to Accept International Orders. Over the past 15 years we have shipped to almost all countries and have customers around the world. Our standard international shipping method is UPS or US Air Mail. Other shipping companies or customers preferred carrier or shipping broker can also be used upon customer request. Credit Card Orders are only accepted from North American, European Union, and few Asian Pacific Rim Countries such as Singapore, Hong Kong, & Japan. As well as Australia & New Zeland. Payment by Wire Transfer or PayPal for smaller items requested from customers in other countries.
Offers & Coupon Codes
Place your order right here at our web site - 24 hours a day, 7 days a week (any time, day or night!) Ordering Online on our web site is Fast, Easy, & Secure. Browse our web site and add the items you want to your virtual shopping cart. Standard stock items that can be purchased through our web site have Add to Basket or BUY ONE NOW Button or Link next to the item. Select the desired items you wish to purchase by adding them to your Online Shopping Cart. When you have completed your purchases. Click on CHECK OUT and proceed to fill out the order form. When you have finished click on Submit!
If an item does not have an an Add to Basket or BUY ONE NOW button or link, or Price is not Listed on our web site. Than this item not available for purchase online. To order this item please contact us by Phone, Fax, or e-mail.
Ordering online from UKAM Industrial Superhard Tools is always secure. All personal details and credit card information is securely encrypted and transferred through our SSL secure server. Your credit card information is never kept on file and will be immediately destroyed when the transaction is completed (for extra security). You are more secure ordering with a credit card online than giving your credit card to a waiter in a restaurant or scanning it in a store.
By Default our shopping cart uses UPS (United Parcel Service) to deliver all
internet orders. Our online shopping cart will automatically calculate shipping cost.
Shipping rates are determined by the total
package weight and will be provided to you real-time during the checkout
HOW TO ORDER ONLINE (step by step process)
STEP # 1 - Click on Add to Basket or BUY ONE NOW link
STEP # 2 - Customer Information - Fill in your shipping & billing address & contact information
STEP # 3 - Shipping / Payment Selection - Select your preferred UPS shipping option (UPS Ground, 3 Day Select, 2nd Day, Next Day or Next Day A.M.). Select your method of payment (Visa, Master Card, or American Express)
STEP # 4 - Payment - Enter your credit card details (Name on card, card number, expiration date). This is last step of the check out process
Once your order is completed you will receive an order number, as well as an automatic confirmation (invoice) by e-mail. Showing in detail the item number, description, quantity of products purchased, shipping method, freight cost, and total order amount. Please keep this receipt for your records and refer to the Receipt Number provided on this e-mail confirmation for all your future inquiries to us.
Status and Tracking
As soon as your order ships, you will receive a tracking number via e-mail. You can also obtain the tracking number for your order by visiting the Order Status section of our site.
SHIPPING / DELIVERY TIMES
WE MAKE OUR BEST EFFORT TO SHIP SAME DAY, all orders received before 4:00 pm PST (Pacific Standard Time). Orders received on holidays or weekends ship out on the next business day. If there is any problem or question on an order, we will contact you as soon as possible by e-mail or phone. Below is a map of Estimated Delivery Days. UPS does not deliver on weekends or holidays. For most in stock items you can receive next day.
PACKAGE TRANSIT TIME BY UPS GROUND (shipped in Continental USA)
Alaska and Hawaii Customers: The only shipping method we offer is air service. (UPS 2nd Day and Next Day Air) if Purchasing Online. US Priority Mail Service can be requested if ordering by Phone, Fax, e-mail, or regular Mail.
All packages are insured. Please inspect your packages carefully upon receipt. Claims for damages must be filed with the carrier. We will be glad to assist in any way possible in the event of a damaged package. Refusal to accept delivery of a freight shipment will incur the cost of shipping in both directions, as well as a 25% re-stocking fee.Delivery Times
Delivery times can vary for each product depending on your location. To determine transit time to your destination, please take a look at map above. TBy calculating an estimated delivery date, you can easily determine what shipping method will best ensure your package gets to the desired location in time.
How is my total
delivery time determined?
The total delivery time for your order is calculated from the time your order is placed until the time you receive it. The diagram below shows how the Total Delivery Time is broken down into pre-ship processing time and shipping time.
Pre-Ship Processing Time is the time it takes from when you submit your order to when the product leaves the warehouse. This time is how long it take us to pull your order from our warehouse and ship it or in some cases, custom manufacture the product.
Shipping time is measured from when your order leaves the warehouse to when it arrives at your destination
UKAM Industrial Superhard Tools is happy to Accept International Orders. Over the past 15 years we have shipped to almost all countries and have customers around the world. Our standard international shipping method is UPS or US Air Mail. Other shipping companies or customers preferred carrier or shipping broker can also be used upon customer request. Credit Card Orders are only accepted from North American, European Union, and few Asian Pacific Rim Countries such as Singapore, Hong Kong, & Japan. Payment by wire transfer is requested from customers in other countries.
fax, or e-mail orders to UKAM Industrial Superhard Tools. A confirmation of
receipt will be forwarded to buyer immediately. If a confirmation of receipt is
not received, buyer should resubmit the purchase order to UKAM Industrial
Superhard Tools in order to insure processing of the order. UKAM
Industrial Superhard Tools will calculate and fax or e-mail the subtotal of the
merchandise and comparison shipping charges when the order is prepared to be
shipped. Buyer should then choose the preferred means of shipping, add shipping
costs to the subtotal of estimate and notify UKAM Industrial Superhard Tools by
phone, fax, or e-mail, regarding preferred shipping and chosen method of
payment. All prices are
quoted Valencia, CA U.S.A. Unless otherwise stated. All expenses such
as freight, duties, taxes, and brokerage fees will be the responsibility of the
consignee. You may either choose your own freight forwarder or we will provide
one for you based upon the best service for the particular destination. Please
note that if we select the forwarder on your behalf, the associated charges will
be added to your invoice.
If you have an
established Customs Broker, we would be happy to identify them on the export
documents. Please have their contact information ready when Customer Service
contacts you. Also, recording your import license on these documents can often
expedite Customs clearance. Again, please advise Customer Service.
country requires any additional documentation, please notify Customer Service of
the appropriate details.
Pro Forma Invoice
Letter of Credit
Country Specific Commercial Invoice
Chamber of Commerce Certification
Pre-shipment or SGS Inspections
Certificate of Conformance
Specialized Certificate of Origin
Special Labeling, Packaging, or Marking
Some of the
above items may require a nominal fee to be added to the invoice.
advised that export deliveries require additional processing time and may
necessitate minimal delays.
Due to extensive screening and possible licensing requirements, an additional fee will be charged for any international shipments to locations other than the customer's primary address.
Whatever your goal or objective
UKAM Industrial can help you get there faster.
Largest Inventory & Selection
with over 2,000 different types & specifications of precision diamond products available from inventory. You are sure to find what you are looking for in stock and ready for same day delivery.
Over 4,000 Precision Diamond Blades in stock
Over 1,000 Diamond Drills & Drilling Accessories in stock
Hundreds of Diamond Dicing Blades in stock
If we don't have it in stock. Chances are no body will. Call: (661) 257-2288
Manufacturers Direct Prices
SMART CUT precision diamond products offer the best value & performance. In most cases UKAM Industrial Superhard Tools can meet and beat a competitors price on products of same quality & performance. If you are not using one of our products, chances are you are paying to much.
Research and Development
UKAM Industrial Superhard Tools has over 50 years of experience in manufacturing, research, and development of new and advanced technologies to keep up with your increasing challenges.
We are committed to helping you improve and optimize your cutting and drilling operation to the outmost level of efficiency. If you have a special application, that requires a custom solution. Send us a piece of your material, and we will analyze it in our laboratory and design a bond formulation for your particular requirement.
You can rely on us and our group of authorized application engineers to assist you in your cutting requirements, answer any questions, and provide you with the personal attention you deserve. Please, feel free to contact our Technical Support Team at Phone: (661) 257-2288 from Monday to Friday 8:00 to 6:00 p.m. PST.
UKAM Industrial Superhard Tools offers you real value and savings. Our Precision Diamond Products manufactured utilizing SMART CUT technology will
save you money
save you time
save you material
improve overall performance
Try a precision Diamond Product with SMART CUT technology TODAY!!!
Can't find what you are looking for? Let us know. We can manufacture it for you or redesign our products to better fit your needs, standards, specifications, and requests.
New Generation & Technology
UKAM Industrial Superhard Tools is a LEADER in developing new products. We are constantly engaged in Research & Development to better meet your needs and expectations. And continue to raise standards for the whole industry. With UKAM you can rest assured you're getting the latest, cutting edge products you deserve.
UKAM Industrial Superhard Tools Division of LEL Diamond Tools International, Inc.
28231 Avenue Crocker, Unit 80 Valencia, CA 91355 Phone: (661) 257-2288 Fax: (661) 257-3833